TERMS & CONDITIONS

1. General

This website is owned and operated by Orza. Throughout the site, “we”, “us”, and “our” refer to Orza. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions.

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2. Product Information

We make every effort to ensure that product details, descriptions, and prices are accurate. However, slight variations may occur due to screen display or handcrafted nature.

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3. Orders

• Orders are confirmed once payment is completed.

• We reserve the right to cancel or refuse any order due to stock unavailability, incorrect pricing, or suspected fraud.

• Cash on Delivery (COD) orders must be accepted by the customer at the time of delivery.

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4. Payments

We accept:

• UPI, credit/debit cards, and other online methods

• Cash on Delivery (COD) in select regions

All transactions are secure and encrypted.

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5. Shipping

• We ship across India.

• Standard delivery time: 3–7 business days (may vary based on location)

• Tracking details will be shared once the order is dispatched.

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6. Returns & Exchanges

Due to hygiene and product type, we currently do not accept returns or exchanges, unless:

• The product received is damaged or incorrect.

• In such cases, please contact us within 48 hours of delivery with clear photos.

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7. Intellectual Property

All designs, images, content, and branding on this website are the property of Orza. Unauthorized use, reproduction, or distribution is prohibited.

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8. Limitation of Liability

We are not liable for any damages, losses, or injuries arising from the use of our products or website beyond the purchase value of the item.

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9. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes your agreement to the revised terms.